I’ve been getting some interesting feedback from readers lately and thought you guys might get a kick out of reading some of it. Here’s a recent critique from someone who doesn’t care to hear another word about my kid, and thinks this site is incredibly difficult to navigate:
Pls take me off your mailing list.
I have read your column for the last couple of years. I like your insights on human relationships but there are two glaring what I might respectfully call shortcomings that really clutter up your message.
First, all the constant prattle about your baby and the inane details about the child. I know you love your child and I love mine VERY VERY VERY much – perhaps more – but if I wanted to get a kid report I can talk to my next door neighborhood. I don’t need to know almost nothing of your personal life. Let the “advice” portion of your response speak to your quality of response. It clutters up the column. I don’t want to know daily details, pics or who is Jewish or who is not or going on vacation. Few people do.
Second, with all the input from outsiders, about your child and so forth, your column is HARD to navigate. I know you know it INSIDE and OUT. True. But readers don’t have that luxury to go over it milimeter by milimeter. We want a clear, new age question, adapted to modern times and a sensible piece of advice, followed by my assessement of this statement: “Wow, Wendy, that’s great. WHY didn’t I think of that first?” Maybe, sit down with almost a total stranger, and ask them how they can cruise around your site. Its not easy nor organized well. Too, too much information and distractions from the central message: advice and sharp observations, concise and pointed.
I am a male, with a MBA, over 40 in a long marriage so I am sure I am tone deaf so please ignore that shortcoming of mine. I followed you over from that previous syndicate and loved your responses and insight but again, all I can continue to say is your message is getting really, really cluttered.
Just a thought, [redacted]
First of all, are you Sarah Palin’s speech writer? Secondly, I get it: No more inane baby details — you’ve got your next door “neighborhood” for that — check. Clear the clutter, stick to “new age questions, adapted to modern times,” with sharp, pointed responses — got it. No more daily details, no more pictures, no more updates on vacation plans, or clarifications about who’s Jewish or not — okay! Thank you for your feedback, [redacted]; I value your opinion! Oh, and I don’t have an email list, but if I did, I assure you that you would, indeed, be removed from it.
P.S. I appreciate that some readers have zero interest in me, my life, my family, or anything other than the advice columns themselves. While the columns are the “meat” of the site, it has always been my intention to provide a variety of content that may appeal to a variety of readers (but that also means that not all the content will appeal to all readers all of the time). If you’re only interested in the columns, that’s great and there’s a handy dandy navigation bar at the top of the site with the tab “categories” where you can click on “columns” and cut right past everything you may consider “clutter,” including adorable photos of my sweet baby, you baby-hater, you. I wouldn’t think someone would have to know a website “inside and out” to understand the general location and functionality of a navigation bar.